Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey

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Posted on by RS-02051323-0

Hi,

Please let me know if any licensing costs associated with utilizing AI co-pilot features in D365 Customer Insights Journey? Specifically, I'm interested in understanding if there are any licensing cost for using co-pilot functionalities such as creating segments, journeys, and emails in the D365 Customer Insights - Journey Application.

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Community member 18 on at

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Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey

Hi

Please provide some more information about copilot licensing in customer insight journey and data , as how to build to get own copilot for customer insights module. Please share related documents about licensing and pricing details.

Thanks
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PaulineKolde 730 Super User 2025 Season 1 on at

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Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey

Hi community member,

all Copilot features that are in the CI Journeys module are included in the license. No additional costs are needed :)

If you want to build your own Copilot, there are additional costs.

Hope this helps.