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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Pricing/Licensing cost...
Customer experience | Sales, Customer Insights,...
Answered

Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey

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Posted on by RS-02051323-0 18
Hi,

Please let me know if any licensing costs associated with utilizing AI co-pilot features in D365 Customer Insights Journey? Specifically, I'm interested in understanding if there are any licensing cost for using co-pilot functionalities such as creating segments, journeys, and emails in the D365 Customer Insights - Journey Application.
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  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 732 Moderator on at
    Hi community member, 
     
    all Copilot features that are in the CI Journeys module are included in the license. No additional costs are needed :) 
    If you want to build your own Copilot, there are additional costs.
     
    Hope this helps.
  • Community member Profile Picture
    Community member 18 on at
    Hi
     
    Please provide some more information about copilot licensing in customer insight journey and data , as how to build to get own copilot for customer insights module. Please share related documents about licensing and pricing details.
     
    Thanks
     

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