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Customer experience | Sales, Customer Insights,...
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Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey

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Posted on by 18
Hi,

Please let me know if any licensing costs associated with utilizing AI co-pilot features in D365 Customer Insights Journey? Specifically, I'm interested in understanding if there are any licensing cost for using co-pilot functionalities such as creating segments, journeys, and emails in the D365 Customer Insights - Journey Application.
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  • Community member Profile Picture
    18 on at
    Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey
    Hi
     
    Please provide some more information about copilot licensing in customer insight journey and data , as how to build to get own copilot for customer insights module. Please share related documents about licensing and pricing details.
     
    Thanks
     
  • Verified answer
    PaulineKolde Profile Picture
    732 Moderator on at
    Pricing/Licensing cost for using Co-pilot features in D365 Customer Insights - Journey
    Hi community member, 
     
    all Copilot features that are in the CI Journeys module are included in the license. No additional costs are needed :) 
    If you want to build your own Copilot, there are additional costs.
     
    Hope this helps.

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