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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / License consume for Gu...
Customer experience | Sales, Customer Insights,...
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License consume for Guest/external user

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Posted on by dhavalshah 15

I read somewhere that we can add external user in Azure AD by sending invite. but can it possible to use license of source tenant? means if external user has CE sales license in his/her tenant (let's say tenant A) and he/she has been invited to other tenant (tenant B). and tenant B doesn't have license for him/her. In that case user would able to access CE of tenant B? if not, is it possible to use client's CE without consuming license? because client doesn't want to pay for licenses consumed for developer. 

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  • Suggested answer
    Sanjana Ramesh Profile Picture
    Sanjana Ramesh Microsoft Employee on at

    Hi Dhaval,

    The external user created in AAD needs to be assigned a valid license & security role to access CE instance of different tenant. Also, User accounts, identities, security groups, subscriptions, licenses, and storage cannot be shared among tenants.

    Please go through below links for reference.

    https://docs.microsoft.com/en-us/power-platform/admin/multiple-online-environments-tenants

    https://docs.microsoft.com/en-us/power-platform/admin/invite-users-azure-active-directory-b2b-collaboration

    https://community.dynamics.com/365/projectserviceautomation/b/daytodaydynamics365/posts/inviting-guest-users-to-dynamics-365-with-azure-active-directory-b2b-collaboration

    Hope this helps!

    Regards,

    Sanjana

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