web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

License consume for Guest/external user

(0) ShareShare
ReportReport
Posted on by 15

I read somewhere that we can add external user in Azure AD by sending invite. but can it possible to use license of source tenant? means if external user has CE sales license in his/her tenant (let's say tenant A) and he/she has been invited to other tenant (tenant B). and tenant B doesn't have license for him/her. In that case user would able to access CE of tenant B? if not, is it possible to use client's CE without consuming license? because client doesn't want to pay for licenses consumed for developer. 

I have the same question (0)
  • Suggested answer
    Sanjana Ramesh Profile Picture
    on at

    Hi Dhaval,

    The external user created in AAD needs to be assigned a valid license & security role to access CE instance of different tenant. Also, User accounts, identities, security groups, subscriptions, licenses, and storage cannot be shared among tenants.

    Please go through below links for reference.

    https://docs.microsoft.com/en-us/power-platform/admin/multiple-online-environments-tenants

    https://docs.microsoft.com/en-us/power-platform/admin/invite-users-azure-active-directory-b2b-collaboration

    https://community.dynamics.com/365/projectserviceautomation/b/daytodaydynamics365/posts/inviting-guest-users-to-dynamics-365-with-azure-active-directory-b2b-collaboration

    Hope this helps!

    Regards,

    Sanjana

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 61

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 52 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans