Project Error- Credit Note

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Posted on by Community Member

Hello,

We've started getting this error recently and are unsure what changed. It's sporadic to some items.

The invoice posts fine. We only get this when we try to issue a credit note. For this particular item category: ZITEMS, there is a project- WIP cost- Item set up in the posting.

Anyone happen to ever encounter this?

Thanks,

Sam

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Sandeep Chaudhury 3,303 on at

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RE: Project Error- Credit Note

Hi Sam,

Could you please share more information on the steps you are following to create the credit note in this scenario ? Are you using Item requirements or Item Journals in AX ?

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Community Member on at

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RE: Project Error- Credit Note

Hi Sandeep,

Thank you for your reply! The items could have been added 2 ways: Item Requirements or via our Service Management module. We don't do item journals.

Let me know what other questions you have. Thanks for thinking about this.

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Sandeep Chaudhury 3,303 on at

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RE: Project Error- Credit Note

Hi Sam,

Is it possible to see a screenshot of the "Project Groups > Ledger tab of the group to which the project belongs to. Also a screenshot of the ledger posting setup under project module for "WIP- Cost value item" posting type ?

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Community Member on at

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RE: Project Error- Credit Note

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Andrea Garelli 55 on at

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RE: Project Error- Credit Note

Hi,

I am trying to post a project credit note and the following error message appear "Project contract ID: Cannot edit a record in Project - invoice lines, fee (ProjInvoiceRevenue). The record has never been selected." and I dont know which is the issue.

I created a fee and post the invoice, then I selected to credit note and when I tried to post the invoice proposal for the credit note the error come up and I am not able to post it.

Thanks

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