We works with CRM 2013
In account form, we have the possibility to have a subgrid with contacts related with the account selected.
If on the subgrid, we select entity "Contacts", we have all contacts of the selected account.
If on the subgrid, we select entity "Employee (Company name)", we have not all contacts.
I want to understand the difference between both entity also we cannot find any table or entity in the solution with the name "Employee".
Please can you help me
I have no entity called "Employee". Employee is "Contact" Entity.
As you can see no entity "Employee"
When I use Entity "Contacts"
When I use Entity "Employee"
From where if employee and contact are the same entity comes these difference ...
Hi,
perhaps you have a custom entity called ”Employee“. Would be better if you can show a picture of your setting as well.
I know that both of them are "Contacts". I use "Only related records" for both and I have a difference.
I want to know why I have this difference, which field or relation do this ...
I have 30 contacts, all contains the parent customer ID (Guid).
When I go on navigation of my account, when select "Contact" I see 21 contacts and when I select Employee I have 30 contacts.
If records was "All records" I can undertsand but here it is not the case ...
Hi,
Both of them are "Contact" entity. The difference between them is that "Contacts" will show all the contacts in the system if you configure as I do even though they have no relationships with this Account record in screenshot A. "Employee (Company name)" will only show the contacts which is related to the Account record if you configure as I do in screenshot B.
Hope it makes sense.
BR,
Judy
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André Arnaud de Cal...
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