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Dynamics 365 Community / Forums / Dynamics 365 general forum / Ribbon Workbench Enabl...
Dynamics 365 general forum

Ribbon Workbench Enable Rule not disabling the button

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Posted on by Community Member

Hi All,

I'm on Dynamics 365 online and applying an Enable rule using Ribbon workbench to disable a button on Account Form level, based on value in the telephone number field.

Its a simple value rule, where I'm inverting the result(InvertResult = True) when the value is not the one which I need.

But the button is being HIDDEN and not DISABLED on the form if the InvertResult = True , so in that sense the Enable rule is working like a Display rule. But my requirement is to have the button disabled(not clickable).

Can you guys help me understand what I may be doing wrong here ?

Thanks

  • Verified answer
    Prashant_ Profile Picture
    Prashant_ 1,040 on at
    RE: Ribbon Workbench Enable Rule not disabling the button

    Final output for using both rule is hiding of button and you are not using CRM 2011 then apply display rule.

  • Community Member Profile Picture
    Community Member on at
    RE: Ribbon Workbench Enable Rule not disabling the button

    Thanks again for your inputs. This post was able to clear some questions.

    But I still have not figured out how to clearly decide when to use Display and when to use Enable rules, for instance If i need to use FormState, it is available to be used with Display as well as Enable Rules, so which one should I apply.

    Thanks

  • Suggested answer
    Prashant_ Profile Picture
    Prashant_ 1,040 on at
    RE: Ribbon Workbench Enable Rule not disabling the button

    These both rules will hide buttons from  CRM 2013 version but in CRM 2011 both button do different task like disable button and hiding button. Please refer following thread you will get  clear understanding about it.

    community.dynamics.com/.../234235

  • Community Member Profile Picture
    Community Member on at
    RE: Ribbon Workbench Enable Rule not disabling the button

    Thanks Prashant.

    As I understand from the Post, that if the button is disabled, then it will be hidden.

    But in that case, when do we use display rules and when do we go for Enable rules if both are going to hide the button ?

    Thanks

  • Prashant_ Profile Picture
    Prashant_ 1,040 on at
    RE: Ribbon Workbench Enable Rule not disabling the button

    This is similar tread.It will help you to understand ribbon button.

    community.dynamics.com/.../244995

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