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Service | Customer Service, Contact Center, Fie...
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How to get a report from the chat on Dynamics 365 Customer Service?

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Posted on by 157

Hi there,

I would like to know how to get the reports from Dynamics 365 Customer Service as at the moment the platform just gives the "Intradays" report which is not really useful if you want it by week, monthly or yearly.

Kind regards,


Fernando

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