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Online Mode toggle on Mobile App

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Posted on by RG2 Solutions

Any idea when MS will fix the mobile app so when you toggle the “Online Mode” on, it will stay on? Every time you start the application you have to turn it to online mode again.

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Dynamics 365 Field Service

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11manish 1,215 Super User 2026 Season 2 on at

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There is no publicly available timeline for when Microsoft will fix this issue. If the Online Mode toggle is resetting every time the app starts, it is likely a product defect or regression rather than expected functionality. If multiple users in your organization are affected, it's best to raise a support case with Microsoft so they can confirm whether your tenant is impacted by a known issue and provide updates on any planned fix.

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