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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Shopify Connector give...
Small and medium business | Business Central, N...
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Shopify Connector gives every product variant the same description in BC

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Posted on by Mat B 94
The Synch of products from Shopify to Business Central seems to give each variant the same description, i.e. the title of the main product in Shopify, without appending the variant description. This means that if you have a product in Shopify with 20 variants, 20 items are created in BC, different codes, but all with the same description. Am I missing something?
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Dynamics 365 Business Central
  • Christoph5465 Profile Picture
    Christoph5465 31 on at
    Shopify Connector gives every product variant the same description in BC
    Thank you Saif Ali Sabri, but this doesn't help and your answer looks AI generated.
     
    Can Microsoft developers check the connector please?
  • Suggested answer
    Saif Ali Sabri Profile Picture
    Saif Ali Sabri 791 Super User 2025 Season 1 on at
    Shopify Connector gives every product variant the same description in BC

    It appears you're encountering an issue where, upon synchronizing products from Shopify to Business Central, each variant is assigned the same description—the main product title from Shopify—without appending the variant-specific details. To address this, consider the following steps:

    1. Verify SKU Mapping Settings: Ensure that the SKU Mapping field in the Shopify connector is configured to include variant information. Setting the SKU Mapping to "Variant Code" or "Item No + Variant Code" can help differentiate each variant by appending its unique code to the item description in Business Central.

    2. Review Shopify Product Titles and Descriptions: Confirm that each variant in Shopify has a distinct title or description. If Shopify variants lack unique identifiers, Business Central may default to using the main product title for all variants.

    3. Customize the Synchronization Template: If the default synchronization doesn't meet your requirements, consider customizing the template used for importing products. This customization can map specific Shopify variant fields to the corresponding description fields in Business Central, ensuring each variant retains its unique description.

    By implementing these steps, you should be able to ensure that each product variant from Shopify is accurately reflected with its unique description in Business Central.

    For detailed guidance on configuring the Shopify connector and managing item synchronization, refer to the official Microsoft documentation:

  • Christoph5465 Profile Picture
    Christoph5465 31 on at
    Shopify Connector gives every product variant the same description in BC
    Hello,
     
    I have the same problem when I'm using "SKU Mapping = Item code" on the Shopify Shop card to sync the products, i. e. for generating new BC items for each Shopify variant. My problem is all BC items have the same name and the Shopify variant attributes 
     
    Variant01
    Variant02 
    Variant03 
     
    are not passed on to the BC item card. Sync direction is from Shopify to BC. The name of the BC item with "SKU mapping = item code" should rather be something like "[Shopify product name] - [Shopify Variant 1 attribute] | [Shopify Variant 2 attribute] | [Shopify Variant 3 attribute]"
     
    Did anyone find a fix for this?
     
    Regards

    Chris
  • Mat B Profile Picture
    Mat B 94 on at
    RE: Shopify Connector gives every product variant the same description in BC

    Thank you for the response, however, that does not answer the question.

    The items created in BC all have different codes, as expected, generated by the SKU Mapping options. That works fine. The issue however is with the item descriptions. Each of the variants is created with the main product description from Shopify and does not include the variant description.

  • THE Italian Profile Picture
    THE Italian on at
    RE: Shopify Connector gives every product variant the same description in BC

    Shopify connector for Microsoft Dynamics 365 Business Central can connect Shopify and Business Central.

    Product with options (variants) can be imported into Business Central as separate items or as main item with variants.

    For the latter, make sure that the SKU Mapping field has Variant Code or Item No + Variant Code value selected.

    For more information, see docs.microsoft.com/.../synchronize-items

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