Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics GP forum / Application Crash Micr...
Microsoft Dynamics GP forum
Suggested answer

Application Crash Microsoft Dynamics GP2018 R2

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hello Every One,

I have developed one addon application on which I am facing GP Application crash Issue  from last 4 months. but i couldn't solve it.

It is coming randomly. this error occurred on only one system. I am trying  to reproduce it at other system but it couldn't reproduced.

Below is the snapshot of Windows Event Log. Please help me to resolve this.

Faulting application name: Dynamics.exe, version: 18.0.16.0, time stamp: 0x5bd8c812
Faulting module name: KERNELBASE.dll, version: 10.0.14393.3085, time stamp: 0x5d1d7bde
Exception code: 0xe0434352
Fault offset: 0x000dc1e2
Faulting process id: 0xc0e0
Faulting application start time: 0x01d5c5656cf56016
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics\GP2018\Dynamics.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 99a16864-37f2-42f5-9b25-a850a5355054
Faulting package full name:
Faulting package-relative application ID:

Categories:
Other
  • Derek Albaugh Profile Picture
    Derek Albaugh on at
    RE: Application Crash Microsoft Dynamics GP2018 R2

    When you state that "It is coming randomly. this error occurred on only one system. I am trying  to reproduce it at other system but it couldn't reproduced", do you mean that your customization caused Dynamics GP to crash on one machine but not on another?

    If so, I would try first to try re-naming the GP directory on the machine that you see GP crash with this customization, then run a Repair via Control Panel > Programs and Features against that instance of Dynamics GP which will completely re-create the GP directory under the original name. Then, add your customization to this 'new' GP directory and launch Dynamics GP from that directory to see if it still crashes or not.

    Let us know if you have any questions.

    Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Application Crash Microsoft Dynamics GP2018 R2

    Hi,

    I have developed addon application for manufacturing module on which I am facing GP Application crash Issue. but i couldn't solve it.

  • Suggested answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 10,996 User Group Leader on at
    RE: Application Crash Microsoft Dynamics GP2018 R2

    You didn't mention what's your add-on is doing, does this involve some customization?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,532 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,501 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans