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Application Crash Microsoft Dynamics GP2018 R2

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Posted on by Community Member Microsoft Employee

Hello Every One,

I have developed one addon application on which I am facing GP Application crash Issue from last 4 months. but i couldn't solve it.

It is coming randomly. this error occurred on only one system. I am trying to reproduce it at other system but it couldn't reproduced.

Below is the snapshot of Windows Event Log. Please help me to resolve this.

Faulting application name: Dynamics.exe, version: 18.0.16.0, time stamp: 0x5bd8c812
Faulting module name: KERNELBASE.dll, version: 10.0.14393.3085, time stamp: 0x5d1d7bde
Exception code: 0xe0434352
Fault offset: 0x000dc1e2
Faulting process id: 0xc0e0
Faulting application start time: 0x01d5c5656cf56016
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics\GP2018\Dynamics.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 99a16864-37f2-42f5-9b25-a850a5355054
Faulting package full name:
Faulting package-relative application ID:

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Microsoft Dynamics GP

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Derek Albaugh on at

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RE: Application Crash Microsoft Dynamics GP2018 R2

When you state that "It is coming randomly. this error occurred on only one system. I am trying to reproduce it at other system but it couldn't reproduced", do you mean that your customization caused Dynamics GP to crash on one machine but not on another?

If so, I would try first to try re-naming the GP directory on the machine that you see GP crash with this customization, then run a Repair via Control Panel > Programs and Features against that instance of Dynamics GP which will completely re-create the GP directory under the original name. Then, add your customization to this 'new' GP directory and launch Dynamics GP from that directory to see if it still crashes or not.

Let us know if you have any questions.

Thanks
Community Member Microsoft Employee on at

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RE: Application Crash Microsoft Dynamics GP2018 R2

Hi,

I have developed addon application for manufacturing module on which I am facing GP Application crash Issue. but i couldn't solve it.
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Almas Mahfooz 11,003 User Group Leader on at

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RE: Application Crash Microsoft Dynamics GP2018 R2

You didn't mention what's your add-on is doing, does this involve some customization?