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ReportWe believe we have configured our LinkedIn connector properly. However, the data is missing the last name. How can we resolve this issue?
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We believe we have configured our LinkedIn connector properly. However, the data is missing the last name. How can we resolve this issue?
After reaching out to MSFT support it was determined that a process was running after the lead was created and updating the lead name. When the process was deactivated the last name field fromthe connector was properly populated.
Hi VSalyer24,
It seems that there is issue to background data processing.
Try connecting to a different LinkedIn account or creating a new lead gen form to test whether the issue still exists, if it still doesn't work, open a support ticket for assistance.
Hi VSalyer24,
Do you refer to LinkedIn Lead Gen? If so, have you mapped lead fields properly when configuring lead matching strategy?
It would be helpful to reproduce your issue if you could share some necessary steps with screenshots.
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