web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

What is the Difference between Dynamics 365 Customization & Configuration and Extending Microsoft Dynamics?

(1) ShareShare
ReportReport
Posted on by 30

Hi folks,

I want to do Microsoft Training on Microsoft Dynamics 365 but there are two types of training that are on Microsoft dynamics 365 customizations or configuration and extending Microsoft dynamics 365. So basically I want to know what is the difference between customization or configuration and extending Microsoft dynamics 365?

Any ideas would be appreciated!

It will be beneficial for me.

Thanks & Regards

Priyanka Srivastava

I have the same question (0)
  • Suggested answer
    Charles Abi Khirs Profile Picture
    3,569 on at
  • Thijs van der Klei Profile Picture
    780 on at

    Hi Priyanka,

    I would say customization by configuration is done by clicks and extentions are made by coding. There used to be an exam "Microsoft Dynamics 365 Customization and Configuration". Many functional consultants took this exam. Now there are new role based exams MB-200 and various exams featuring one domain (sales, customer service, marketing, field service). If you are a developer, you should take MB-400.

    There is a nice poster summarizing this. query.prod.cms.rt.microsoft.com/.../RE2PjDI

    Regards,

    Thijs

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 196 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 129

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans