Hi,
I'm trying to copy over a Production to Sandbox using Full Copy mode since I need the data as well. But, the target instance is failing every time with no message whatsoever within a few minutes. Both environments are D365 8.2 Online.
Any thoughts on why this could be?
Another quick questions -
In other scenario, if I have v8.2 as Production and v9 as the target Sandbox, will the Full Copy over to the Sandbox be successful?
Any considerations?
Kindly advise.
Thanks in advance.
I know it used to fail a few times but eventually work in my past experience. I'm getting desperate with this one because our upgrade to v9 is scheduled in a day and we want to first be able to copy fully before it upgrades to v9. I'm not sure if doing a minimal copy first would help. Any critical info should help here.
Hi Priyesh,
The full copy operation should be ok if your production Instance is smaller that 100GB.
docs.microsoft.com/.../copy-instance
I share the same view as above. You could raise a service ticket to ask MS support to help you remote and check the Instance status.
BR
Johnny
Hi Priyesh,
Though I haven't tried this but believes that Full copy from V8.2. to V9 will work without any issues. Though it will be on the V8.2 on your sandbox because the full copy deletes the old instance and recreate the new based on the copy.
Also, I have seen the similar failure have opened the ticket with Microsoft multiple times but on all occasions the issue got fixed by itself before support can contact me. So keep trying after some time if it works.
Hope this help.
Hi Priyesh Wagh,
I recommend opening a support ticket with Microsoft.
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