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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Marketing real time jo...
Customer experience | Sales, Customer Insights,...
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Marketing real time journey scoring models

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Posted on by Enzoheumen93 2
Hello,
 
My new lead scoring is giving an error when i refer to the marketing form:
 
 
 
When I save the lead scoring, the system gives undefined points after going live.
 
Anyone knows what this problem is?
I have the same question (0)
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    Based on your screenshot, are you using segment design page?
    I can add form successfully, can't rewire your error:
    Have you tried to change another form to test again? same error?
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • DV-27040903-0 Profile Picture
    DV-27040903-0 8 on at
    I have the same issue. When I save or try to publish a lead scoring model in RTM that includes behavioral scoring, the points clear out as in the example above. 
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    Through my test, i can refer to the marketing form in the scoring model, and publish it successfully:
    This is my marketing version:
    Maybe you can try to update the version, then test again.

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