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"The Budget control process didn’t work" error on invoice import via DMF

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Posted on by 273
Hoping someone can please offer any thoughts. I've seen the previous thread where this error message was reported as an issue with invoice title length, but we're not specifying invoice title in the DMF input. For us, the error was reported on at least one Vendor invoice line after the Vendor invoice header record had been imported successfully. As per the rest of the message ("Please try running it again. If the problem persists, contact your system administrator"), I've used the Copy data to target function in the staging data, and the invoice line(s) were imported successfully, and the invoices have now been submitted to workflow, so it feels intermittent, but I'd be curious if there's any way we can track it down & identify the cause.
 
Potentially pertinent factors:
  • All invoices were against purchase orders
  • Those purchase orders had no financial dimensions on lines
  • Budget control configuration was setup to check FDs
  • Working with a backup of the data where the same POs exist, with the same budget control activation date, one of the invoices imported successfully with all lines first time
 
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  • Rich Profile Picture
    Rich 273 on at
    "The Budget control process didn’t work" error on invoice import via DMF
    Anthony,
    Fair question, could have thought to cover that, thanks. No, not the same user, but I think we're fine on security: first run was using our "automated integration" user that's associated with the app registration used for DMF REST API calls. That user does have the same roles (and user group membership, which could be relevant?) as my user which then ran the failed lines in on the second run.
  • Anthony Blake Profile Picture
    Anthony Blake 2,201 Super User 2024 Season 2 on at
    "The Budget control process didn’t work" error on invoice import via DMF
    Hi Rich,
     
    Are you running as the same user for the first run and the re-run which works? Just ruling out Security role issues.
     
    Anthony

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