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Embed CTI toolbar in Dynamics 365

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Posted on by Community Member Microsoft Employee

Hi,

I want to embed CTI toolbar within Dynamics 365. Can anyone please suggest how to integrate the same.

Regards,

Bindu

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Embed CTI toolbar in Dynamics 365

    Hi,

    Whether this issue has been resolved?

    Best regards,

    Judy

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Embed CTI toolbar in Dynamics 365

    Hi,

    You could integrate with CTI systems using CTI adapters.

    For more information, you could take a look at following article.

    msdn.microsoft.com/.../dn864933.aspx

    Hope it helps.

    BR,

    Judy

    -------------------------

    Appreciate to Mark it as Answer if it helps.

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