Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Knowledge Article Prevent Save issue in Published State

(0) ShareShare
ReportReport
Posted on by 195

Hi,

I have a Javascript  method "suggestedContent "on form_Onsave event.

If a Knowlege Article record is in Published State then I click any  button on the form getting an error as "SuggestedContent method not exists".

Please help me how to solve this.

Thanks in advance!

  • Susritha Profile Picture
    195 on at
    RE: Knowledge Article Prevent Save issue in Published State

    It works well all time except when the Knowledge Article is in Published State.

  • Miguel Lourenco Profile Picture
    on at
    RE: Knowledge Article Prevent Save issue in Published State

    Hi Susritha, can you paste your code?  Maybe we can help

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

#2
Ramesh Kumar Profile Picture

Ramesh Kumar 42

#3
David Shaw_UK Profile Picture

David Shaw_UK 27

Featured topics

Product updates

Dynamics 365 release plans