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Service | Customer Service, Contact Center, Fie...
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Knowledge Article Prevent Save issue in Published State

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Posted on by 195

Hi,

I have a Javascript  method "suggestedContent "on form_Onsave event.

If a Knowlege Article record is in Published State then I click any  button on the form getting an error as "SuggestedContent method not exists".

Please help me how to solve this.

Thanks in advance!

I have the same question (0)
  • Miguel Lourenco Profile Picture
    on at

    Hi Susritha, can you paste your code?  Maybe we can help

  • Susritha Profile Picture
    195 on at

    It works well all time except when the Knowledge Article is in Published State.

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