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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Hotel Management
Customer experience | Sales, Customer Insights,...
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Hotel Management

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Posted on by vkumar36 10

Hi,

We are looking for a Hotel Management solution for example customer data, leads and rooms etc. Do we have to design the system ourselves like creating entities, forms, views etc or if there is any solution by Microsoft to set up with a few clicks?

Thanks :) 

I have the same question (0)
  • Mariam Shahamat Profile Picture
    Mariam Shahamat 5 on at

    Hello - I don't know of any solutions that would meet your specific needs, but implementing a system can be quite seamless with the right partner. I assume you want to track stays, preferences, room information, issues, etc.? I'd love to discuss your needs.

    Mariam Shahamat

    Practice Director - CRM

    mshahamat@netatwork.com

  • Suggested answer
    - Matt Bayes - Profile Picture
    - Matt Bayes - 890 on at

    Hey vkumar36,

    There is no specific accelerator that is built for Hotel Management, however, you may be able to manipulate the Dynamics 365 Media and Entertainment accelerator to fit your needs.

    This accelerator comes shipped with some tables that may fit the hotel management sector:

    • Guest / Guest Category / Loyalty Programs
    • Venues / Facilities / Hours of Operation (Hotels / Rooms)
    • Registrations / Promo Codes / Admissions

    It may be a stretch, but at least it would give you a starting point to work from rather than starting base-new.

    The link to the accelerator is here: Dynamics 365 Media and Entertainment Accelerator

    Besides that, there is nothing built that would be considered Hotel Management, but I would say using out-of-box tables such as Account, Contact, Lead, Facilities, etc. could be manipulated for hotel-based solutions.

    Thanks!

    Matt Bayes

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