Hi
Is there a way to manage a Team, or other group of Members in a Queue?
Our Users need access to a number of Queues, and at the moment, it seems that I need to add each new User on, one at a time, as a Member to each Queue. Although I can add a Team on as a Member as well, the Queue's Members list will still then display as individual Users and not as the Team. There doesn't seem to be a way to do it the opposite way and add the Queue to the User, either.
Could some sort of Workflow automatically add Queues to a User?
This seems to be a new "feature" in 365, and doesn't appear to be consistent with anything else in 365 - that is, anywhere else in the system you can add a Team to a list, and manage that Team, not still have to go and update each User within a Team.