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How can one integrate a website/ Application to load and work into USD?
Hi Tivani,
USD configuration can be a complex matter. I recommend you to complete the breakthroughs at:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/unified-service-desk/unified-service-desk-configuration-walkthroughs
Second one looks what you are looking for:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/unified-service-desk/walkthrough-2-display-an-external-webpage-in-your-agent-application
Also visit https://neilparkhurst.com/2016/06/20/usd-the-book/
Best blog on USD in my opinion. I hope it helps
Regards,
I recommend referring to the following link about the USD extension.
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/unified-service-desk/extend-unified-service-desk
Hope it helps.
Best RegardsLeo
Thank You for all your help.
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