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We are seeing an issue when creating Marketing App emails, it is throwing out the following message:
HTML: MessageContentValidator_MsgCode_MessageHtmlContentTooLarge
I tried to reduce the size of html content, and still no go. has anyone else seen this issue and know how to fix this?
I am also curious what is the default email size limit on Marketing App.
Hi Joannis,
Please try the following steps to check the email size:
Can you follow these instructions as per documentation to obtain the HTML size?
1. Open a web browser and enter a URL of the form: https://<your_domain>/api/data/v9.0/msdyncrm_marketingemails(<email_id>)
Where:
• <your_domain> is the root of your Dynamics 365 for Marketing instance (such as "contoso.crm.dynamics.com").
• <email_id> is the ID for the message you want to check. To find this ID, open the message in Dynamics 365 for Marketing and find the value of the id= parameter shown in your browser's address bar.
2. Search for the value of the field "msdyncrm_emailbody" in the returned JSON.
3. Copy the value of that field into a text program that can tell you the exact size of the HTML content
Few things you can do to reduce the email size:
1. Compress your images
2. Embed the image instead of inserting the image
These would help reducing the email size.
If none of these works, you can enable an extension in Visual Studio code to minify the css and js and insert the html created form minify to your email in Marketing App.
Hey Hakki,
could you give us more information to your solution. We do have the same issues....
I used an extension for Visual Studio Code to Minify the html and that did work reducing the message size.
Megan,
Thank you for your response. This size limit is creating issues especially with newsletters. I noticed most of the increase is caused by css inserts done by Marketing App. Couple questions:
1. is there a way to reduce the size by stripping the css/styles inserted by Marketing App?
2. Can images be embedded through external link to reduce the message size?
Also any plans to increase the size limit? We ended up using another application to send out the newsletter, but would prefer using Marketing App.
Thanks.
Hi Hakki,
There is a limit of 128 KB on email messages. You can find more information on this with this help documentation link.
Thanks,
Megan
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