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Transfer journal: Quantity and amount must have the same sign

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Posted on by Community Member Microsoft Employee

Hi,

I'm trying to post a transfer journal for a single item. It will be transferred to a different warehouse and location. The batch number and serial number will remain the same. It is just a basic transfer journal which is commonly created within our company.

However when I validate (or post) the transfer journal I am getting the error "Quantity and amount must have the same sign". 

Naturally I googled some things but there don't seem to be any real solutions other than "call a consultant and have him fix it". Is there really no other way? What could even be causing this issue now?

Thanks in advance!

Categories:
Supply Chain
  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transfer journal: Quantity and amount must have the same sign

    Found out what was causing this (in the end it was so simple too...).

    The "Items" form has a tab with all the pricing information. There are 3 columns, one for purchase prices, cost prices and sales prices. The "Price unit" field should have "1,0" entered into the field but in the case of this specific item had "-1,0" in it in the cost price column. I assume this was either an oversight when creating the item or was caused by using a template to create the item.

    After having removed the minus sign from the Price unit field and re-entering the transfer journal line the issue was resolved.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Transfer journal error

    Hi Sebasshhh,

    If changing the quantity to a positive value does not help, then there might be something stuck and I would suggest that you contact a developer for some help.

    Best regards,

    Ludwig

    P.S. Would be great if you could keep us updated here how things are going.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transfer journal error

    Hi Ludwig,

    Thank you for the fast replies. Unfortunately deleting the line (or even a new transfer journal) and entering it again gives the same results. Lowering the quantity or other fields does not help either, I am unable to get a negative cost amount for some reason.

    Regards,

    Sebasshhh

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Transfer journal error

    Hi Sebasshhh,

    Can you then try to change the quantity or other editable fields in the journal in a way that you get a negative cost amount illustrated?

    If this does not work, try deleting the line and enter it once again, which should hopefully fix the issue.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transfer journal error

    I would try and change the price but the fields in the transfer journal will not allow me to, is there another place that I should be changing this price?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Transfer journal error

    Hi Sebasshhh,

    Can you try changing the price unit to +1 instead of -1 and ensure that the cost amount shows a negative sign?

    Then you should be able to get this posted.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transfer journal error

    Hi Ludwig,

    Of course I can upload a screenshot, will these do?

    Transfer02.jpg

    Transfer02.jpg

    The journal itself only consists of 1 line.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Transfer journal error

    Hi Sebasshhh,

    Can you share a screenprint of the journal that causes the problem?

    Best regards,

    Ludwig

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