HI I like to inquire if this is an expected behavior that when I go to CONTACT and I associate an account to a contact, it does not automatically reflect the contact in the Account when I went to the ACCOUNT to check. Attached picture. Thank you.
Hi Aamer, Thank you.
Hi,
This is expected behavior as multiple Contacts can be related to an Account. Out of those multiple contacts you may then choose 1 primary contact as required.
You will still see your Contact in the Contact Sub-grid of the Account.
Technically, there are 2 different relationships between Account and Contact using the lookups- Primary Contact on Account and Account Name on Contact. As they are different relationships the mapping won't work.
-Aamer.
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