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Failed Printing Checks

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Posted on by 5

After I clicked the "Print Check" button, I got an error failed printing check. I did not continue clicking the "Process" button since nothing was printed.  The check batch is gone.  When I checked in "Purchasing\Inquiry\Transaction by Vendor" it shows that a check number has been assigned with status "WORK". 

What should I do?  How to reprint the check?  Please advise.  Thank you!

  • Trianna Profile Picture
    Trianna 5 on at
    RE: Failed Printing Checks

    Thank you!

  • Verified answer
    twelvestrikes Profile Picture
    twelvestrikes 3,657 on at
    RE: Failed Printing Checks

    Hi Trianna

    That is good that you didn't click on Process as that would have posted your batch and you would be voiding cheques one by one.

    Go to Transactions > Purchasing > Post cheques since the system thinks that the cheques were posted correctly.

    Use the lookup and select your cheque batch that didn't print correctly.

    Use the drop down box for Process and select Reprint Cheques

    You can then select the range for the cheques that need to be reprinted.

    Make sure that your printing issues are fixed before you perform the above steps as you will most likely need to use new cheque numbers.

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