web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Facing A Problem in Enabling the Field service (Dynamics 365) app

(0) ShareShare
ReportReport
Posted on by 186

I am trying to enable the Field service Mobile app.
Confused in this step! 

pastedimage1639477302776v2.png

I Couldn't find the FieldService- Resource Role in there.?
Do I have to add this Role Manually?
Thanks in advance 

I have the same question (0)
  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi James.

    You can do the setup from here.

    docs.microsoft.com/.../frontline-worker-set-up

  • James_Oliver Profile Picture
    186 on at

    Hi Gabriel,

    after doing the setup from docs.microsoft.com/.../frontline-worker-set-up,  Is it mandatory to enable the Field service (Dynamics 365) mobile app from Power Apps.? Or I can just do the front line setup and start using the Mobile App.
    Thanks

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi James.

    I am not quite sure what is to enable in the Power Apps.

    Once the user has the license, security role and a bookable resource. The app will work.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Abhilash Warrier Profile Picture

Abhilash Warrier 51 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 50

#3
James White Profile Picture

James White 19

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans