web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Solved: Unable to start Dynamics AX Service

(0) ShareShare
ReportReport
Posted on by 10

The initial issue started with users reporting the following error message:

"Connection with the Application Object Server could not be established."

Upon investigation it was discovered that the service for the AOS was started.  I tried starting it and received this error:

"Object Server 05: The application files are not accessible. This can be caused by another Microsoft Dynamics instance using the application files in exclusive mode."

So far I have done the following:

  • I have made sure that the files were not set to read-only by doing an attrib /s | more in the application folder at a command prompt.
  • I tried removing the axapd.aoi file.
  • One blog post I found said that I should remove the .upd file as well but I couldn't find this file in the application folder.  I've also tried copying the application files over again.

I'm at a loss of what to try next to get this service to start but I will keep searching.  The other 5 instances we have running are doing just fine.

Any advice is welcome.

*This post is locked for comments

I have the same question (0)
  • Raymond Coates Profile Picture
    10 on at

    Issue is resolved.

    Had to log into the server the application files were stored on and set the permissions on the files.  The root directory had the permissions set but they hadn't been propagated down to the sub-directories.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
CP04-islander Profile Picture

CP04-islander 21

#2
dekion Profile Picture

dekion 4

#2
Virginia99 Profile Picture

Virginia99 4

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans