Retail server url - not authorized error

(0) Share

Report

Posted on by Community Member

Hi,

I am facing a unique issue after installation of retail server for a fresh installation of R3 CU9.

The retail server url is in the format https://<server-name>:<port>/<RetailServer>/v1/$metadata. When i browse this I get the below error on the browser in XML format.

=======================================================================

<m:error><m:code>Microsoft.Dynamics.Commerce.Runtime.UserAuthorizationException</m:code><m:message xml:lang="en-US"><?xml version="1.0" encoding="utf-8"?>

<d:root xmlns:d="schemas.microsoft.com/.../dataservices" xmlns:m="schemas.microsoft.com/.../metadata" xmlns:georss="http://www.georss.org/georss" xmlns:gml="http://www.opengis.net/gml" m:type="Microsoft.Dynamics.Commerce.Runtime.UserAuthorizationException">

<d:Message>User is not authorized.</d:Message>

<d:ErrorResourceId>Microsoft_Dynamics_Commerce_Runtime_AuthorizationFailed</d:ErrorResourceId>

<d:HelpLink m:null="true" />

<d:Source>Microsoft.Dynamics.Retail.RetailServerLibrary</d:Source>

</d:root></m:message></m:error>

======================================================================

I am also unable to activate my mPOS device which I suspect is due to this issue.

The windows firewall is switched off, http & https ports used are unique, tried with both http and https but same issue.

Channel profile "Retail server URL" contains same URL as above. Channel database and worker are also set. The worker has the "Activate" permission on Retail.

Can anyone please help?

Thanks,

Santosh

Email: sannii007@gmail.com

*This post is locked for comments

I have the same question (0)

All responses (9)

Answers (1)

Sort by

sumit0417 2,890 on at

Like (0)

Report
Copy link

Link copied!

Hi Santosh,

Do let me know if you are able to successfully activate the MPOS. Also can you check if you are able to configure MPOS from Database utility. It is giving me error that the MPOS is not installed.

You can connect me on my skype sumit0417

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Sumit,

I am still unable to activate the mpos. Still have the issue in browsing the retail server url, as mentioned above.

Anyone any help please?

Thanks,

Santosh

Email: sannii007@gmail.com

Was this reply helpful? Yes No
Verified answer

Community Member on at

Like (1)

Report
Copy link

Link copied!

This got resolved by allowing anonymous login in web.config file for retail server.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

I am using AX 2012 R3 CU 9.

I have installed Retail Modern POS and activated register HOUSTON-3 successfully.

When I try to run Retail Modern POS app, I got error "Application Error".

In event viewer,no show any error

I have make sure to fill screen layout ID and visual profile.

I am using user that has role "Retail Operation Manager" and make sure this user is a member of POSUsers.

How to solve this issue? Please help.

Was this reply helpful? Yes No
Suggested answer

Pontus Ek 70 on at

Like (1)

Report
Copy link

Link copied!

I changed the value RetailServerAllowAnonymousMetadata to "true" from "false" in the Retail Server\Tools\rs-settings.xml file and redployed the retail server as per https://technet.microsoft.com/en-au/library/dn741428.aspx

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Santosh,

I am facing similar issue. Can you please tell me exact key which you added?

Was this reply helpful? Yes No
Suggested answer

Hassan_rulz 3,801 on at

Like (0)

Report
Copy link

Link copied!

Hi VKJ,

You have to enable "Anonymous authentication" in web.config file of Retail server and then restart IIS.

Regards,

Hassan

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

customerManager , as below

ICustomerManager customerManager = managerFactory.GetManager();

PagedResult customers = customerManager.ReadAll(new QueryResultSettings { Paging = new PagingInfo { Skip = 0, Top = 100 } }).GetAwaiter().GetResult();

I get following exception

Exception of type 'Microsoft.Dynamics.Commerce.RetailProxy.UserAuthorizationException' was thrown.The user is not authorized to perform this operation.

I do not get any error while fetching categories etc. Any idea why this error is coming?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Hassan,

Thanks for your reply.

when i try to execute method ReadAll of customerManager , as below

ICustomerManager customerManager = managerFactory.GetManager();

PagedResult customers = customerManager.ReadAll(new QueryResultSettings { Paging = new PagingInfo { Skip = 0, Top = 100 } }).GetAwaiter().GetResult();

I get following exception

Exception of type 'Microsoft.Dynamics.Commerce.RetailProxy.UserAuthorizationException' was thrown.The user is not authorized to perform this operation.

I do not get any error while fetching categories etc. Any idea why this error is coming?

Was this reply helpful? Yes No