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Dears, how are you?I need a help to configure the CRM Dynamics 365 to use offline.
I followed the steps of the link https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/configure-mobile-offline-synchronization-dynamics-365-phones-tablets but did not find the option 5 (five), on step 1 (one).
Can someone help?
Best regard,
Sidnei
Hi
can you share the photo of your setting?
Hi,
Mobile offline synchronization isn’t available for Trial, Preview or sandbox Dynamics 365 organizations.
Please kindly check whether your organization is a Trail version, Preview or sandbox.
BR,
Judy
Mi instance is Production. See print bellow.
My language is PT-BR (Brazil).
Atte,
See my configurations. I do not found Mobile Offline options.
Atte
Sadly, the offline capability for version 9 is still a work in progress and is not generally available see the notes at the top of docs.microsoft.com/.../configure-mobile-offline-synchronization-dynamics-365-phones-tablets . I'm not sure when it will be available but if you have a premier support contract you can be placed in the preview program - otherwise you will have to wait until its generally available...
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