
I need to move the content.
The current situation is different between the account in the organization and the trial account that produced the content,
and I would like to move the content from the account that has expired for 3 months to the account that purchased the license.
There is a content folder that has been exported, and the search in the migration tool does not detect a trial account.
The trial account expires on 12/2.
Can I restore the content?
Hi JWKim,
Environments are always recoverable within 7 days of deletion.
https://learn.microsoft.com/en-us/power-platform/admin/recover-environment
System and manual backups for certain production-type environments are retained up to 28 days.
Backups of production environments with a database and Dynamics 365 applications deployed are retained for up to 28 days. In contrast, backups of production environments that don't have Dynamics 365 applications deployed in them will be retained for 7 days.
All other environment type backups are retained up to 7 days only.
Since orgs are soft-deleted for three days before the SQL DB is dropped, the total recoverability window may be as long as 10 days.
Publicly we will document and express this as either 7 days or 28 days recoverability window since the soft deletion window is an internal implementation detail subject to change.
You mentioned that the trial account expires on 2 December and 18 days have passed, so...
Maybe you can open one ticket for Microsoft Support Team to ask them to check your backend data to see if it can be recovered (but there is little hope).