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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Customer Service Integ...
Service | Customer Service, Contact Center, Fie...
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Customer Service Integrating with F&O

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Posted on by RPJUSA 5

We are currently using Dynamics F&O and CRM. I am interested to talk with someone who has integrated Dynamics customer service with those. We are an online company with a call center for sales & customer service, it would be nice to have all of the information from F&0/CRM to be shared with the customer service team. 

I hope that makes sense and look forward to hearing from anyone. 

Thank you!

  • Community Member Profile Picture
    Community Member on at
    RE: Customer Service Integrating with F&O

    Hi RPJUSA,

    Maybe you can refer the following link:

    D365 F&O and CRM together with CDS Dual-Write (dynagile.fr) 

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