CRM Portal : Forgot Password by User Name

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Posted on by Abhishek Bihani

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Hi,

I have portal requirement where contact can have unique user name but duplicate email address. In this case, I made site setting property “localloginbyemail” and “RequireUniqueEmail” as false. With this I am able to login into portal using unique user name.

Now the challenge is, when i do forgot password, It says email address is duplicate and does not allow me to reset the passwords. Please suggest any workaround to handle this?

Thanks,

Abhishek Bihani.

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oliver.rodrigues 4,052 on at

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what tests have you done on that? there is an ADX/OOB action called "Send Password Reset to Contact", as input parameters there is the e-mail and UserId, where you able to check what is coming in the UserId parameter?

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