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Hi, I'm having an issue with few recurring appointments. When opening all the recurrence of a specific record, it constantly throws this error below.
Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Crm.CrmException: An unexpected error occurred.
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveCommand.Execute()
at Microsoft.Crm.Application.Platform.EntityProxy.Retrieve(String[] columns, Guid auditingTransactionId, Boolean addRequiredColumns)
at Microsoft.Crm.Application.Platform.EntityProxy.Retrieve(String[] columns, Boolean addRequiredColumns)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.LazyLoadEntity()
at System.Lazy`1.CreateValue()
at System.Lazy`1.LazyInitValue()
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.get_PrivilegeChecks()
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FBB532A2Detail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>2a27d4ed-d518-4c44-9eae-57bd5a59b5eb</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Crm.CrmException: An unexpected error occurred.
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveCommand.Execute()
at Microsoft.Crm.Application.Platform.EntityProxy.Retrieve(String[] columns, Guid auditingTransactionId, Boolean addRequiredColumns)
at Microsoft.Crm.Application.Platform.EntityProxy.Retrieve(String[] columns, Boolean addRequiredColumns)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.LazyLoadEntity()
at System.Lazy`1.CreateValue()
at System.Lazy`1.LazyInitValue()
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.get_PrivilegeChecks()
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FBB532A2</Message>
<Timestamp>2020-07-19T23:37:03.0091778Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>2a27d4ed-d518-4c44-9eae-57bd5a59b5eb</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>An unexpected error occurred.</Message>
<Timestamp>2020-07-19T23:37:03.0091778Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
Hi Marjorie,
The error itself is not very clear for any hint. There are multiple factors that cause this issue:
1. Form level customization
2. Plugin level customization
3. Data issue
4. Code level issue.
You can verify the first two factors form and plugin level customizations and if you are unable to solve the issue then you need expert help by using https://admin.powerplatform.microsoft.com/support
Thank you for understanding.
Best Regards,
Mobeen Mohsin
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