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Customer experience | Sales, Customer Insights,...
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Unexpected exception from plug-in (Execute): Adxstudio.Xrm.Plugins.Pages.PageAlertPlugin: System.NullReferenceException: Object reference not set to an instance of an object.

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Posted on by 117

Hi All, we have this error when we are updating something to the portal configuration i,e, on webpage. I was trying to debug the issue but i m not able to find any reference as to where these plugins are located in server. And there arent much information given on this plugins. Any help would be much appreciated.

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  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    These plugins (AdxStudio....) are internal Microsoft plugins which are used in Dynamics Portal. You can't debug these. You need to contact Microsoft Support to get this fixed.

    Hope this helps.

  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    is that online or on-prem ? can you give more details? are you trying to update a webpage or any portal configuration?

    was your portal an upgrade from an old ADX 7 or 8 ?

  • edev Profile Picture
    117 on at

    Hi Oliver, this is a on-prem version of portal and i was trying to update a webpage. For few instances it doesnt happen, but few instances it is happening and it is hard to replicate the scenario as well.

  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    are you updating the parent (root) page or the localized one?

    what information are you updating when it gives you the error?

    if you open plugin registration and filter by the entity you will find a few plugins on the Web Page, make sure they are all enabled

  • edev Profile Picture
    117 on at

    Hi Oliver the i m updating the localized page . I was just trying to replicate the issue and just updated the description on contents page.

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