Dynamics Community Forum Thread Details

Document attachements V 28.0

Dear Team,

We had previously customized attachment functionality across different pages such as Warehouse Receipts and Payment Request pages.

Recently, due to compatibility changes, we modified the FactBox from "Document Attachment Factbox" to "Doc. Attachment List Factbox". After this change, we started facing the following issue while uploading attachments.

Error Message:

The record is not open.

"Document Attachment"(Table 1173).InsertAttachment line 4
"Document Attachment"(Table 1173).SaveAttachmentFromStream line 7
"Document Attachment"(Table 1173).SaveAttachment line 9
"Document Attachment"(Table 1173).SaveAttachment line 3
"Doc. Attachment List Factbox"(Page 1178)."AttachmentsUpload - OnAction"(Trigger) line 18

Aditional Details:
This issue occurs during attachment upload.
We are using customized logic along with standard FactBox changes.
The problem started after switching to the new FactBox.

Request:

Has anyone encountered this issue after migrating to "Doc. Attachment List Factbox"?
Any guidance on resolving the “record is not open” error or handling RecRef correctly in this scenario would be helpful.

Thanks in advance!