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Dynamics 365 Community / Forums / Customer Service forum / doesn’t have the proce...
Customer Service forum

doesn’t have the process bar when creating a lead

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doesn’t have the process bar when creating a lead

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  • Suggested answer
    Byron Dittberner Profile Picture
    235 on at
    RE: doesn’t have the process bar when creating a lead

    HI Faizaan

    You may have turned the Business Process Flow off. Remember, once you reactivate the BPF the bar will only be visible on new records and not existing records where the Business Process was not used.

    Please see the following article which describes the configuration in detail: crmbook.powerobjects.com/.../

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    If you found my response to be helpful, please mark as Verified...Thank you

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  • Suggested answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: doesn’t have the process bar when creating a lead

    Hi partner,

    If you mean you lost your BPF bar in your lead form, you could consider the following ways.

    1. Did you hide the process bar? 

    community38.png

    2. Do you have the permission to the BPF? If you do not have admin role, you could contact your administrator about this.

    3. Did you disable or delete the BPF of lead? Go to Settings->Process and have a check.

    Hope it helps.

    Best Regards,

    Leo

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