web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Expense Management - R...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Expense Management - Receipt Upload

(0) ShareShare
ReportReport
Posted on by SU-22040800-0 2,459

Hi all

I'm uploading a receipt into the Expense Management module, and for some reason the system's OCR is not 'reading' anything on the image:

pastedimage1663843000251v1.png

Any idea what I might be missing in the setup(s) ?

I have the same question (0)
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 19,854 Most Valuable Professional on at

    I think it is the difference between . and , in decimals.

    Not sure if there is any that kind of a setup.

  • SU-22040800-0 Profile Picture
    SU-22040800-0 2,459 on at

    Thanks for the suggestion, Billur, but that didn't solve the problem unfortunately.. I tested it with a receipt with a , decimal separator.

  • CU03060927-0 Profile Picture
    CU03060927-0 4 on at
    Hello, this might be a bit late, but replying in case anyone wants to know going forward. I had the same issue, however there is a report job you can run that actually scans the uploaded image. Its the Configure receipt capture asynchronous process, preferably you might do this job right after transactions has been imported from creditcard and put that in the process map, so employees knows that the receipts will be "scanned" after the transactions are imported or something similar. 

    This report helped me atleast! 
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 451 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 428 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 239 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans