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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / dynamic content in an ...
Customer experience | Sales, Customer Insights,...
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dynamic content in an enhanced email template not working

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Posted on by Jerome P1

Hi,

I have a problem with dynamic content in enhanced email template.

they are not parsed and converted with the real values.

like : {!Contact:Full Name;} is not replaced by the name of the contact but stay {!Contact:Full Name;}

this impacts enhanced templates only, not "old" ones.

I'm not able to find any information on this subject.

any idea?

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