Dynamics Community Forum Thread Details

RSO - Optimize a semi-flexible lunch break

We're trying to use RSO for route optimization of a driver, and we'd like the optimizer to be able to take into account a 1-hour lunch break in the driver's schedule, starting between 11am and 1pm. The lunch break is location agnostic, and so it should start immediately after the preceding booking, and then after the break, the driver should start driving to the next location, without going back to the starting location.

I was able to get this to happen by creating a "Lunch" work order with the location agnostic, duration, and starting time requirements (see picture), but ideally we wouldn't be creating work orders that aren't real work orders. Does anyone have any idea/experience with being able to accomplish this in a different way? Adjusting work hours to have a break would be a fixed time and thus not fully optimized for traffic, on top of the aspects that idle time would likely be "leftover" prior to the break, and also that the system would assume that the driver restarts from the starting location after the break. Can anyone please help or is my "hack" the only way?