CRM - changing hundreds of contacts' email domains at once

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Posted on by Community Member

Hello everyone,

We have hundreds of contacts in Dynamics 365 CRM that have recently changed their email domain from @company.com to @companyXXXX.com. Is there a feature in Dynamics 365 that would allow me to update the domain of these contacts' email address all at once?

If not, are there external plug-ins that might be able to handle this? I'm also open for coding solutions... trying to learn as much as I can.

Thanks in advance for your help!

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Community Member on at

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RE: CRM - changing hundreds of contacts' email domains at once

Hi Benjamin and Drew, thanks for pointing me in the right direction. This is a basic function that I was clearly unaware of.
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Drew Poggemann 4 on at

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RE: CRM - changing hundreds of contacts' email domains at once

If you are using Dynamics 365 Online you can also export to Excel Online, update the records (mass change in Excel) and save changes.

Thanks,
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Ben John 559 on at

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RE: CRM - changing hundreds of contacts' email domains at once

Hi,

ETL (Extract, Transform, Load) with Excel.