Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Answered

How can I make orders show up under Related records for Contacts

Posted on by

When on a contact record I want to be able to see related orders.  Right now only leads and opportunities show up.

How can I make Orders show up under Related Records

  • RE: How can I make orders show up under Related records for Contacts

    Nevermind I was on the wrong entity, I see it now, thanks so much!

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User 2024 Season 2 on at
    RE: How can I make orders show up under Related records for Contacts

    Hi,

    before that please check relationship again.

    because on my instance it is OOB and of managed type as highlighted below:

    pastedimage1635521994035v1.png

    Please check once.

    Thanks,
    Pradeep

  • RE: How can I make orders show up under Related records for Contacts

    Orders doesn't show up for me as an option here.  Do I need to create a relationship?

  • Verified answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User 2024 Season 2 on at
    RE: How can I make orders show up under Related records for Contacts

    HI,

    I checked the same on my online instance and On contact we have multiple main forms like "Information", "Contact" etc. 

    when i checked the Information form then in related Tab, i am able see the order entity.

    Now when i checked the "Contact" Main form then it was not there.

    So, by following below steps i am able to see the order entity in related.



    pastedimage1635520421872v2.png

    Thanks,
    Pradeep.

    Please mark this as VERIFIED. if it helps.

  • RE: How can I make orders show up under Related records for Contacts

    Bump

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans