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Customer experience | Sales, Customer Insights,...
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How can I make orders show up under Related records for Contacts

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When on a contact record I want to be able to see related orders.  Right now only leads and opportunities show up.

How can I make Orders show up under Related Records

  • CRM Learner 88 Profile Picture
    on at
    RE: How can I make orders show up under Related records for Contacts

    Nevermind I was on the wrong entity, I see it now, thanks so much!

  • Pradeep Rai Profile Picture
    5,487 Super User 2025 Season 1 on at
    RE: How can I make orders show up under Related records for Contacts

    Hi,

    before that please check relationship again.

    because on my instance it is OOB and of managed type as highlighted below:

    pastedimage1635521994035v1.png

    Please check once.

    Thanks,
    Pradeep

  • CRM Learner 88 Profile Picture
    on at
    RE: How can I make orders show up under Related records for Contacts

    Orders doesn't show up for me as an option here.  Do I need to create a relationship?

  • Verified answer
    Pradeep Rai Profile Picture
    5,487 Super User 2025 Season 1 on at
    RE: How can I make orders show up under Related records for Contacts

    HI,

    I checked the same on my online instance and On contact we have multiple main forms like "Information", "Contact" etc. 

    when i checked the Information form then in related Tab, i am able see the order entity.

    Now when i checked the "Contact" Main form then it was not there.

    So, by following below steps i am able to see the order entity in related.



    pastedimage1635520421872v2.png

    Thanks,
    Pradeep.

    Please mark this as VERIFIED. if it helps.

  • CRM Learner 88 Profile Picture
    on at
    RE: How can I make orders show up under Related records for Contacts

    Bump

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