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Dynamics 365 guided tasks

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Hello, I need help to know how to usse guided tasks in dynamics 365. 

I've just created a guided task configured to start when the page is upload. The task is published but it doesn't work when the form/page is upload. 

Could you help me, please? 

 Tarea-guiada.png

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  • LeoAlt Profile Picture
    LeoAlt 16,331 on at
    RE: Dynamics 365 guided tasks

    Hi Anna,

    Only the users belong to the security role that you selected could see guided task.

    You could refer to the following links for detailed steps.

    How to set up Guided Tasks

    www.preact.co.uk/.../microsoft-dynamics-365-guided-tasks

    Create your own guided help (Learning Path) for your customers

    docs.microsoft.com/.../create-guided-help-learning-path

    Hope it helps.

    Best Regards

    Leo

  • Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: Dynamics 365 guided tasks

    Thanks Anna,

    If they help you, kindly mark answer as verified.

  • An08 Profile Picture
    An08 on at
    RE: Dynamics 365 guided tasks

    Thank you very much! I will take a look at your links!

  • Suggested answer
    Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: Dynamics 365 guided tasks

    Hi,

    You can refer my blog on this - dynamicscrmclub.wordpress.com/.../use-learning-path-for-your-d365-v9-x-organization-part-3-guided-tasks

    Also, make sure your setup for Guided Task was also as mentioned in this blog - dynamicscrmclub.wordpress.com/.../use-learning-path-for-your-d365-v9-x-organization-part-1-setup

    Hopefully this helps you.

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