Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer Service forum

Dynamics 365 Version 9 -Customer Service Hub

(0) ShareShare
ReportReport
Posted on by

We are testing the Customer Service Hub within our Dynamics 365 version 9 instance and are finding that all users (including system admin) cannot create, edit or send email activity records.

 

Anyone know a reason for this?

Categories:
  • Community Member Profile Picture
    on at
    RE: Dynamics 365 Version 9 -Customer Service Hub

    Refer to this for an update community.dynamics.com/.../261756

  • Community Member Profile Picture
    on at
    RE: Dynamics 365 Version 9 -Customer Service Hub

    bumping this up

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 294,261 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 233,011 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans