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Cant delete posted sales invoice

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Posted on by NikolaM

Hello everyone,

I have a case with empty postes sales invoices so i should delete it. Action for delete is not active beside correct setup on sales &receivabels setup (allow document deletion....)?

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Dynamics 365 Business Central

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NikolaM 21 on at

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Cant delete posted sales invoice

Hello @ZHU

We have super permission. Im not sure which type of permission you think?
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YUN ZHU 75,942 Super User 2024 Season 2 on at

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Cant delete posted sales invoice

Is it a permission issue? Your ID does not have the delete permission for this table?

Thanks

ZHU
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NikolaM 21 on at

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Cant delete posted sales invoice

Hello @Tarik Jerkovic. We are on Saas enviorement, all of us has super permissions. Currently on veesion 24.1.18927.19282.

Also we already printed this document, but still, delete action is inactive.
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Tarik Jerkovic 92 on at

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Cant delete posted sales invoice

Hi NikolaM,

I simulated you situation and I can delete without any issue. Could you please tell me version of your client SaaS or On-Prem?

Also you need after configuration check date of posted invoice and also printed them to be possible to delete it. Also SUPER permission is needed
MK-19060840-0 6 on at

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Cant delete posted sales invoice

Hi

The posted document should not be deleted, and we should create a credit memo/Invoices against the posted document to adjust the values.

Regards,

Madhan
NikolaM 21 on at

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Cant delete posted sales invoice

Hello @zhu

Thank you for response...im already read your topic but still same problem...
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YUN ZHU 75,942 Super User 2024 Season 2 on at

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Cant delete posted sales invoice

Hi, hope the following helps.

Dynamics 365 Business Central: Can we delete Posted Documents (Posted invoices and credit memos)???

https://yzhums.com/34478/

Thanks.

ZHU
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Jun Wang 7,447 Super User 2024 Season 2 on at

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Cant delete posted sales invoice

even BC allow posted invoice to be deleted, this is not recommended even value is zero. This will leave a gap in numbering and auditors don't like that.

still, you could take a look at the following

reload the sales receivable setup so BC ensure the set up is saved properly

reopen or refresh the invoice to see if the deletion button is working.

or

check your permission setup if addition permission sets are assign to you that exclude the delete function

Jun Wang
NikolaM 21 on at

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Cant delete posted sales invoice

Hello @gdrenteria, yes we are all super users, also i tried on different clients envioremets, its same....on purchase side it works normally (we can delete it).

Also, prinitg counter is not on zero value as system require.
gdrenteria 13,116 Most Valuable Professional on at

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Cant delete posted sales invoice

Hi

Have you confirmed that you have the necessary permissions to delete this table? Is this only happening to you or to all users?

BR

GR