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seeing origin account of activity in parent account history

Posted on by 45

Hello there!

When creating a new activity for a child account it rolls up to the parent company history. We need to see the activities origin company in the parent accounts history to differentiate between child account activities and parent account activities at first sight. How do we manage this?

Thanks for your help!

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  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: seeing origin account of activity in parent account history

    Hi Amelie,

    If my answer is helpful, please click Yes to mark it as verified.

    This will help other users with the same theme.

    Thanks.  :)

    2870.1.JPG

  • Newmember147 Profile Picture
    Newmember147 45 on at
    RE: seeing origin account of activity in parent account history

    Thanks for your answer!

  • Suggested answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: seeing origin account of activity in parent account history

    Hi Amelie,

    There is no OOB method to achieve it.

    We can access the Activities view filter activity for this account.

    Click the Activities view button, then select Include as This Record Only.

    6663.2.PNG    6663.2.PNG

    This will display only the activities of the current parent account.

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