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Hi all,
I have requirement to upgrade system that is CRM 365 8.2.15.2 (windows server 2012 and SQL Server 2014) to latest version. Can anyone help me with questions below:
1. Is it latest version CRM ?
https://www.microsoft.com/en-us/download/details.aspx?id=57478
2. Can I upgrade on current servers (windows server 2012) ? or I need new servers ( windows server 2016) ?
3. Can provide any documents or useful links steps to upgrade and plans to install latest version CRM ?
Thanks,
Chau
Hi Chau,
1.Currently, the latest CRM version is 9.0.26.5: https://support.microsoft.com/en-us/topic/service-update-0-26-for-microsoft-dynamics-365-9-0-01a69bb3-fb8a-4739-8213-4bc23fc041a4
Release list: https://support.microsoft.com/en-us/topic/microsoft-dynamics-365-on-premises-cumulative-updates-ed51f905-cf4e-3641-dc7c-afe2b868eeb9
2.Windows server 2012 is not supported for CRM v9. Windows Server 2016 operating system are supported for installing and running Dynamics 365 Server: Windows Server 2016 Standard and Windows Server 2016 Datacenter.
Supported Windows Server : https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server#windows-server-operating-system
Meanwhile, for supported SQL server versions, please check https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server#sql-server-editions
3.Kindly check below articles:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/plan-your-upgrade-to-microsoft-dynamics-365-server
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/before-you-upgrade-issues-and-considerations
Hope above information helps!
Thanks Yiming,
I will request upgrade the servers to Window server 2016.
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