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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Upgrade CRM 365 8.2 to...
Customer experience | Sales, Customer Insights,...
Answered

Upgrade CRM 365 8.2 to 9.0 (On Premise)

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Posted on by baochau 95

Hi all,

I have requirement to upgrade system that is CRM 365 8.2.15.2 (windows server 2012 and SQL Server 2014) to latest version. Can anyone help me with questions below:

1. Is it latest version CRM ?

https://www.microsoft.com/en-us/download/details.aspx?id=57478

2.  Can I upgrade on current servers (windows server 2012) ? or I need new servers ( windows server 2016) ?

3.  Can provide any documents or useful links steps to upgrade and plans to install latest version CRM ?

Thanks,

Chau

  • baochau Profile Picture
    baochau 95 on at
    RE: Upgrade CRM 365 8.2 to 9.0 (On Premise)

    Thanks Yiming,

    I will request upgrade the servers to Window server 2016.

    Thanks,

    Chau

  • Suggested answer
    Yiming Profile Picture
    Yiming on at
    RE: Upgrade CRM 365 8.2 to 9.0 (On Premise)

    Hi Chau,

     

    1.Currently, the latest CRM version is 9.0.26.5: https://support.microsoft.com/en-us/topic/service-update-0-26-for-microsoft-dynamics-365-9-0-01a69bb3-fb8a-4739-8213-4bc23fc041a4

     

    Release list: https://support.microsoft.com/en-us/topic/microsoft-dynamics-365-on-premises-cumulative-updates-ed51f905-cf4e-3641-dc7c-afe2b868eeb9

     

     

    2.Windows server 2012 is not supported for CRM v9. Windows Server 2016 operating system are supported for installing and running Dynamics 365 Server: Windows Server 2016 Standard and Windows Server 2016 Datacenter.

     

    Supported Windows Server : https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server#windows-server-operating-system

    2021_2D00_04_2D00_05_5F00_100155.png

     

    Meanwhile, for supported SQL server versions, please check https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server#sql-server-editions

     

    2021_2D00_04_2D00_05_5F00_100237.png

     

    3.Kindly check below articles:

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/plan-your-upgrade-to-microsoft-dynamics-365-server

     

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/before-you-upgrade-issues-and-considerations

     

     

    Hope above information helps!

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