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ReportI am trying to load the app, logging in as admin. The same thing happens on the desktop as on mobile.
I get the error message "Sorry, something went wrong while initializing the app. Please try again or restart the app 0x8005f210.
The error in the event log is as follows:
CONSOLE6002 : Dynamics CRM [PAL] | [metadataSync] Error occured during update refresh of Application/Entity/Attribute metadata.
Error Message:Application Metadata sync failed
Error Message:Application Metadata sync failed
[ApplicationMetadata Service - Sync Application Metadata] Failed with error code -2147220969: userapplicationmetadata With Id = 00000000-0000-0000-0000-000000000000 Does Not Exist
StackTrace:
at Microsoft.Crm.ObjectModel.UserApplicationMetadataService.Retrieve(BusinessEntityMoniker moniker, EntityExpression entityExpression, ExecutionContext context)
at Microsoft.Crm.ObjectModel.ApplicationMetadataServiceBase.SetMetadataToUpdate(BusinessEntity& applicationMetadata, ExecutionContext context)
at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadata.ApplicationMetadataSourceRetrieverBase.RegenerateApplicationMetadataRecords(IEnumerable`1 sourceObjectModels, Boolean createOrUpdateInDb, Boolean findExistingRecords)
at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadataService.PrepareApplicationMetadata(Int32 userLanguageCode, DateTime lastUserSyncTime, ApplicationMetadataUserContext previousUserContext, ApplicationMetadataUserContext currentUserContext, PreparedApplicationMetadata preparedApplicationMetadata, Dictionary`2 applicationMetadataLocks)
at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadataService.Sync(ApplicationMetadataSyncRequest applicationMetadataSyncRequest)
StackTrace:
at Microsoft.Crm.ObjectModel.UserApplicationMetadataService.Retrieve(BusinessEntityMoniker moniker, EntityExpression entityExpression, ExecutionContext context)
at Microsoft.Crm.ObjectModel.ApplicationMetadataServiceBase.SetMetadataToUpdate(BusinessEntity& applicationMetadata, ExecutionContext context)
at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadata.ApplicationMetadataSourceRetrieverBase.RegenerateApplicationMetadataRecords(IEnumerable`1 sourceObjectModels, Boolean createOrUpdateInDb, Boolean findExistingRecords)
at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadataService.PrepareApplicationMetadata(Int32 userLanguageCode, DateTime lastUserSyncTime, ApplicationMetadataUserContext previousUserContext, ApplicationMetadataUserContext currentUserContext, PreparedApplicationMetadata preparedApplicationMetadata, Dictionary`2 applicationMetadataLocks)
at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadataService.Sync(ApplicationMetadataSyncRequest applicationMetadataSyncRequest)
Any suggestions would be greatly appreciated.
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