Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer Service forum / Customer Service porta...
Customer Service forum
Answered

Customer Service portal - knowledgebase shows 404

(1) ShareShare
ReportReport
Posted on by DR-05081236-0 7
Hi all,
 
I created a self service portal from template via power pages with knowledge base search functionality. I can access individual articles via "https://{my-org}.powerappsportals.com/en-us/knowledgebase/article/{article-num}" but I cannot access knowledge base browser (see screenshot). Where might be the problem?
 
Thank you.
 
Categories:
Knowledge Management
  • Verified answer
    DR-05081236-0 Profile Picture
    DR-05081236-0 7 on at
    Customer Service portal - knowledgebase shows 404
    Sorry for the spam, creating categories helped, like suggested here, but it took some time.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,564 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,683 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans