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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Customer Service porta...
Service | Customer Service, Contact Center, Fie...
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Customer Service portal - knowledgebase shows 404

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Posted on by DR-05081236-0 11
Hi all,
 
I created a self service portal from template via power pages with knowledge base search functionality. I can access individual articles via "https://{my-org}.powerappsportals.com/en-us/knowledgebase/article/{article-num}" but I cannot access knowledge base browser (see screenshot). Where might be the problem?
 
Thank you.
 
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    DR-05081236-0 Profile Picture
    DR-05081236-0 11 on at
    Customer Service portal - knowledgebase shows 404
    Sorry for the spam, creating categories helped, like suggested here, but it took some time.

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