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Dynamics 365 Community / Forums / Customer Service forum / issues setting up the ...
Customer Service forum

issues setting up the sandbox portal

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Posted on by Community Member

Hi All,

We have a production crm environment with a community portal installed.  We also have a sandbox crm environment but I can't seem to figure out how to find and set up the portal for the sandbox.  A sandbox crm is of no value if there isn't a front end to test with.

What am I missing?!?

Thanks,

John

Categories:
Portals
Setup
I have the same question (0)
  • Verified answer
    Ben Thompson Profile Picture
    Ben Thompson 6,350 on at

    Unfortunately whilst you do get 2 environments (1 production and 1 sandbox) with every CRM subscription you only receive a single portal. 

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Rizzon,

    By default you get only one portal. If you need another portal instance, you need to purchase it additionally.

    Hope this helps.

  • Vidyuth Profile Picture
    Vidyuth 55 on at

    Hello Ben, Ravi,

    I have a similar situation - where I have installed "Partner Portal" in one of our D365 Customer Engagement (MSD CRM) Sandbox environment. I do know that Microsoft provides only 1 Production instance for Portals. Hence, we went ahead and purchased a Sandbox environment for Partner Portal (more than 1 month ago) - how to access this? We haven't received any documentation or support on how to configure/access this to link it to our existing D365 Sandbox environment. When I go to D365 Admin Center --> Applications, I'm able to see an option to manage "Portal Add-On", where it shows type as "Production". Any help is appreciated!!

    Thanks!

    bhanu.koniki@kennametal.com

  • Jeffrey O Profile Picture
    Jeffrey O 70 on at

    If there is no sandbox for portal, then how do you develop?

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