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issues setting up the sandbox portal

Posted on by Microsoft Employee

Hi All,

We have a production crm environment with a community portal installed.  We also have a sandbox crm environment but I can't seem to figure out how to find and set up the portal for the sandbox.  A sandbox crm is of no value if there isn't a front end to test with.

What am I missing?!?

Thanks,

John

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  • Jeffrey O Profile Picture
    Jeffrey O 70 on at
    RE: issues setting up the sandbox portal

    If there is no sandbox for portal, then how do you develop?

  • Vidyuth Profile Picture
    Vidyuth 55 on at
    RE: issues setting up the sandbox portal

    Hello Ben, Ravi,

    I have a similar situation - where I have installed "Partner Portal" in one of our D365 Customer Engagement (MSD CRM) Sandbox environment. I do know that Microsoft provides only 1 Production instance for Portals. Hence, we went ahead and purchased a Sandbox environment for Partner Portal (more than 1 month ago) - how to access this? We haven't received any documentation or support on how to configure/access this to link it to our existing D365 Sandbox environment. When I go to D365 Admin Center --> Applications, I'm able to see an option to manage "Portal Add-On", where it shows type as "Production". Any help is appreciated!!

    Thanks!

    bhanu.koniki@kennametal.com

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: issues setting up the sandbox portal

    Hi Rizzon,

    By default you get only one portal. If you need another portal instance, you need to purchase it additionally.

    Hope this helps.

  • Verified answer
    Ben Thompson Profile Picture
    Ben Thompson 6,350 on at
    RE: issues setting up the sandbox portal

    Unfortunately whilst you do get 2 environments (1 production and 1 sandbox) with every CRM subscription you only receive a single portal. 

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