issues setting up the sandbox portal

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Posted on by Community Member

Hi All,

We have a production crm environment with a community portal installed. We also have a sandbox crm environment but I can't seem to figure out how to find and set up the portal for the sandbox. A sandbox crm is of no value if there isn't a front end to test with.

What am I missing?!?

Thanks,

John

Categories:

Portals

Setup

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Answers (1)

Jeffrey O 70 on at

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RE: issues setting up the sandbox portal

If there is no sandbox for portal, then how do you develop?
Vidyuth 55 on at

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RE: issues setting up the sandbox portal

Hello Ben, Ravi,

I have a similar situation - where I have installed "Partner Portal" in one of our D365 Customer Engagement (MSD CRM) Sandbox environment. I do know that Microsoft provides only 1 Production instance for Portals. Hence, we went ahead and purchased a Sandbox environment for Partner Portal (more than 1 month ago) - how to access this? We haven't received any documentation or support on how to configure/access this to link it to our existing D365 Sandbox environment. When I go to D365 Admin Center --> Applications, I'm able to see an option to manage "Portal Add-On", where it shows type as "Production". Any help is appreciated!!

Thanks!

bhanu.koniki@kennametal.com
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RaviKashyap 55,410 Moderator on at

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RE: issues setting up the sandbox portal

Hi Rizzon,

By default you get only one portal. If you need another portal instance, you need to purchase it additionally.

Hope this helps.
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Ben Thompson 6,350 on at

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RE: issues setting up the sandbox portal

Unfortunately whilst you do get 2 environments (1 production and 1 sandbox) with every CRM subscription you only receive a single portal.