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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to edit option ...
Customer experience | Sales, Customer Insights,...
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Unable to edit option sets (choice) that are synced with global choice

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Posted on by Talal Tariq 24
Hi there,
 
I need assistance that we have custom Lead Sub-Source field in the system which is an option set/choice field and is synced with global choice. Now, whenever I edit the options within the Lead Sub-Source choices, the changes are not being reflected. I don't understand what seems to be the problem. If there's any solution to that please let me know.
 
Thanks!
  • Suggested answer
    Amit Katariya007 Profile Picture
    Amit Katariya007 9,317 Super User 2024 Season 1 on at
    Unable to edit option sets (choice) that are synced with global choice
    Dear User,
     
    Can you please elaborate this issue more?
    Are you trying to filter sub option set on change of the main option set?
     
    Thank you,
    Amit katariya
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Unable to edit option sets (choice) that are synced with global choice
    Hi,
     
    I did not reproduce your problem in my testing.
    When I disable write permissions for the security role that may be associated with this Lead Sub-Source field and apply field security to the Lead Sub-Source field, the changes to the option set are still reflected.
     
    Therefore, I suspect this may be a bug.
    If this issue is affecting your normal business, it is recommended that you raise a support ticket for further assistance.
     
    Best Regards,
    Dengliang Li
     

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