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Customer experience | Sales, Customer Insights,...
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Permission to change Portal User Password

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Posted on by 57

My sales team is getting this error when they are trying to change a portal users password:

at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Update(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Boolean checkForOptimisticConcurrency, Dictionary`2 optionalParameters)

at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)

at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)

at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)

at Microsoft.Crm.Extensibility.OData.CrmODataUtilities.<>c__DisplayClass10_0`2.<InvokeActionAndLogMetric>b__0()

at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)

at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)

at lambda_method(Closure , Object , Object[] )

at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)

at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()

Activity Id: 92d7507f-6531-4900-bef3-3d7a24065dce

pastedimage1594047966765v2.png

pastedimage1594048139113v3.png

What am I missing? It works fine for me, but I have Admin rights. 

  • Suggested answer
    BBaker32 Profile Picture
    BBaker32 57 on at
    RE: Permission to change Portal User Password

    Enabled this Entity under the App Designer for the Sales Team and this resolved my issue. 

    pastedimage1594052046239v1.png

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