Good evening everyone,
I, like many others, have probably been frustrated with the lack of D365 training on the Service management module. I've been using the AX 2012 training and it's getting me close to where I need to be.
Right now I'm have great difficulty with the Dispatch board and it seems to be somewhat inconsistent. I've setup dispatch team/works, I have a service order activity that I can view in the bottom portion of the grid; however, no matter what I do I cannot get the activity to display in the graphical display area. I was able to get it to work once, for one order, and one team member; however, it's again blank across the board no matter what I do.
The image above finally started displaying information once I assigned calendars to the dispatch team members. No other changes were made and it no longer functions this way. Any assistance would be appreciated.
Thanks!
